Privacy Policy for harriettball.com
1. Introduction
At harriettball.com, we are firmly committed to protecting the privacy, integrity, and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We believe in a transparent relationship that puts your privacy first and respects your rights as a user, customer, or visitor of our website.
2. Scope of Policy and Role of the Data Controller
This Privacy Policy applies to all personal data collected through harriettball.com and related digital platforms or services controlled by us. For GDPR purposes, harriettball.com is the Data Controller responsible for determining the purposes and means of processing your personal data. As such, we ensure that your information is processed lawfully, fairly, and in a manner that respects your rights and freedoms.
If you have any privacy-related questions or concerns, you may contact us at: [email protected].
3. Categories of Personal Data We Process
Depending on your interaction with harriettball.com, we may collect and process the following categories of data:
– Usage Data: Information about how you use our website, such as browser type, IP address, referring URLs, pages viewed, session duration, and interactions with site features.
– Account Data: Personal information provided during account creation or registration, including your full name, residential or billing address, email address, and phone number.
– Profile Data: Data related to your personal preferences, account settings, purchase history, and behavioral interaction with the site.
– Communication Data: Records of your correspondence with us, including emails, live chat transcripts, support queries, and contact form submissions.
– Technical Data: Device and system-related information such as operating system, browser settings, language preferences, time zone, and hardware configuration.
– Transaction Data: Payment records, order confirmations, delivery tracking, and invoicing details, including limited payment card information processed via secure third-party processors.
– Preference Data: Your marketing communication preferences, newsletter subscriptions, participation in surveys, and product interests.
4. Legal Bases for Processing Personal Data
We only process your personal information when there is a lawful basis to do so under the GDPR. These include:
– Consent: When you have voluntarily given us clear and unambiguous permission to process your data for specific purposes, such as subscribing to newsletters or accepting non-essential cookies.
– Contractual Necessity: When processing is required to fulfill a contractual obligation, including the provision of services or the completion of orders made on harriettball.com.
– Legitimate Interests: When processing is necessary for our legitimate business needs, such as improving website performance, fraud prevention, or enhancing user experience—provided these interests do not override your rights and freedoms.
– Legal Obligation: When we are required by statute, regulation, or court order to process certain information.
5. Your Rights Under Data Protection Laws
You retain full control over your personal data and possess the following rights under GDPR and CCPA:
– Right of Access: Request confirmation and access to the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data under qualifying conditions.
– Right to Restriction: Request the temporary suspension of data processing when its accuracy is contested or when processing is unlawful.
– Right to Data Portability: Request a machine-readable copy of your personal data or request its transfer to another controller.
To exercise any of these rights, please email us at [email protected].
6. Security Measures
We employ technical and organizational measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. These measures include, but are not limited to:
– End-to-end data encryption (both in transit and at rest)
– Secure socket layer (SSL) protocols
– Role-based access controls
– Regular data backups and disaster recovery planning
– Staff training on data protection principles
7. International Data Transfers
Should personal data be transferred to countries outside the European Economic Area (EEA), we ensure appropriate safeguards are in place. These may include the use of Standard Contractual Clauses approved by the European Commission, certification under Privacy Shield frameworks (if applicable), or binding corporate rules that ensure adequate protection measures consistent with European privacy laws.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Retention periods vary by data category:
– Transaction Data is kept for up to 7 years for tax and auditing compliance.
– Account and Profile Data is retained for as long as your account remains active.
– Communication Data is retained for up to 24 months for customer service reference.
– Technical and Usage Data is retained for 12 to 18 months for analytics and website optimization purposes.
9. Cookie Policy
harriettball.com uses cookies and similar tracking technologies to improve user experience, ensure website functionality, and analyze performance. The types of cookies include:
– Essential Cookies: Required for basic site operations and security.
– Functional Cookies: Enable user preferences and personalization features.
– Analytics Cookies: Allow us to understand how users engage with our content via aggregated data (e.g., Google Analytics).
– Performance Cookies: Monitor website performance and uptime.
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, we provide users with control over their cookie preferences. Upon your first visit to harriettball.com, you are prompted to manage consent for different categories of cookies via a cookie banner or settings tool. You may update your preferences or withdraw consent at any time via the cookie settings located at the bottom of every page.
Under CCPA, California residents may opt out of the “sale” of their personal data where applicable. While we do not sell personal information in the traditional sense, we honor and recognize Do Not Track (DNT) browser settings and provide a dedicated email ([email protected]) to submit opt-out requests.
11. Children’s Privacy
harriettball.com and its services are not directed toward individuals under the age of 13. We do not knowingly collect personal data from children without verified parental consent. If we discover that we have collected data from a child without appropriate authorization, we will take prompt steps to delete such information.
12. Policy Updates
We reserve the right to update or revise this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. Material updates will be communicated by prominent notices on harriettball.com or via email when appropriate. Continued use of our services following updates constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
We are committed to lawful, fair, and transparent data practices and adhere fully to applicable data protection standards, including the GDPR and CCPA. Please reach out if you have any questions regarding your rights or our handling of your data.